Q: What are your bathtubs made of?

Answer: Our new bathtubs are made from Re-Bath's exclusive Durabath SSP. SSP stands for solid surface polymer. This material is similar to an acrylic but better because it is stronger and more durable.


Q: What is a Wall Surround?

Answer: A Durabath SSP wall surround is designed to replace your existing tile or wall surround. This is advantageous because you will no longer have troublesome grout lines to constantly clean.


Q: What is the Wall Surround made of?

Answer: Durabath SSP, this material will not chip, crack, peel or fade. This is guaranteed for life! The smooth, non-porous, stain-resistant, high-gloss finish is also extremely easy to clean.


Q: What is Durabath SSP?

Answer: It is a specially engineered building product by Spartech, manufactured and sold exclusively through Re-Bath Dealers nationwide. It combines the highest impact strength with sparkling clarity. It is suited for rigidized components in demanding structural applications that require long lasting endurance. Durabath SSP is far superior to any other competitive product and excels in fabrication performance.


Q: Can I purchase a ReBath System from other companies?

Answer: There are other companies that offer products with limited colors and style choices of basic acrylic materials or combinations of painting or reconstruction, but only a Re-Bath Factory Authorized Distributor can sell and install Durabath SSP. A genuine Re-Bath installation must comply with rigid standards of excellence nationwide and there are no substitutes when it comes to the quality of Re-Bath products. We offer Patented Installation Procedures and lifetime guarantees to all of our customers.


Q: How many different types of bathtubs does Re-Bath offer?

Answer: We have hundreds of bathtubs available in all shapes and sizes. We also offer Safety Tubs, jetted tubs, and seated shower bases.


Q: Does Re-Bath also manufacture shower bases?

Answer: Yes, a Re-Bath salesperson will go to your home and take precise measurements and photographs of your shower. We then can order from many sizes and styles of shower pans. If your shower is non-standard we can build you a custom shower pan!


Q: How are bathtubs installed?

Answer: A Re-Bath certified installer takes numerous measurements for an exact fit within tile walls. The bathtub is then cleaned with denatured alcohol (denatured alcohol diluted 50% with water). The new overflow and drain are then installed. A 1/8 inch caulk line is then applied around the edges, and the job is completed.


Q: How long is the product warranty?

Answer: Re-Bath warranties all Durabath SSP material purchased from their dealers for material defects for LIFE!!! Typical manufacturer warranties for brand new bathtubs are 1 year.


Q: What other options do I have if I remove my old bathtub?

Answer: Removing a bathtub leaves you with many options. You can turn that area into a shower or install a jetted tub. We can even install a seated shower!


Q: How are Re-Bath Wall Surrounds different from other walls?

Answer: Each Re-Bath Wall Surround is custom manufactured from Durabath SSP and custom installed for an exact fit. Do-it-yourself one-size-fits-all products are difficult to install and maintain. They are also manufactured from inexpensive paper-thin material.


Q: Do Re-Bath Wall Surrounds need to be grouted?

Answer: No. Our system eliminates the need for grout. Grout is porous, that's why mold and mildew live there. Grout and tile also lead to other maintenance problems such as cracking and discoloration.


Q: Do I have to remove tiles?

Answer: Typically yes, Re-Bath Wall Surrounds involve a quick tear out. Fresh backer board is professionally installed so you can rest assured your bathroom is free from water damage in the tub area.


Q: Why not re-glaze or repaint my old bathtub?

Answer: Repeat applications are needed every one to three years due to cracking, peeling, and discoloring.


Q: I have some mildew on the silicone seal where the shower or tub panels meet the shower base or tub. How can I avoid this for the future and clean this up?

Answer: All modern 100% silicone sealants contain an anti-mildew agent. However, these additives flash off over a period of about 6 months after their applications. 100% silicone sealants can discolor over time because the mixture of soap scum, water and skin particles that remain on the seal form an ideal food base for mold to grow. The blackish color that is typical to mold and mildew will then transfer onto the silicone sealant. We recommend keeping the seams dry or using a bleach mixture of 50% water and 50% household chlorine on the silicone seams to kill any potential for mildew. If you want to tackle re-sealing your shower or tub, you can do so by carefully removing the existing sealant by using a utility knife. Then use a cotton rag with denatured alcohol to clean and dry out the area to be sealed. Reapply 100% silicone sealant. Be sure to use only 100% silicone sealant. Paintable acrylic based sealants will shrink over time and create voids for water to pass through.


Q: How do I clean my whirlpool system on my tub?

Answer: Cleaning your whirlpool system should become part of your bathing routine. Fill the tub so that the water covers all of the jets. Turn on the motor and add ¼ to ½ cup of dishwasher detergent (crystal type works best) or household bleach to the water. Run the motor for 10-15 minutes. Turn off the motor and drain the water from the tub. Once all of the water is drained from the tub, you can run the motor again for 30-45 seconds to expel excess water from the whirlpool system. It may require more than one cleaning if the system has not been cleaned regularly.


Q: Why should I not use certain soaps, oils and bath detergent in a whirlpool tub?

Answer: Bubble bath type of products leave oily film on the inside of the whirlpool tubing. This oily film in a dark, moist, and relatively warm area is an ideal feeding ground for mold. If you were to accidentally use bubble bath type products, we strongly recommend you clean your tub as described above.



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Contact Information
1-800-Bathtub
ReBath of Houston
9400 Cypress Creek Pkwy
Houston, TX 77070
Map

Phone: (281) 894-4600
Fax: (281) 807-9420

Email: info@rebathofhouston.com

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